radja bandot Privacy Policy

This page describes what data we collect when you use radja bandot and how we keep that data protected. When you open an account with us, upload identity documents for KYC verification, deposit via DANA or e-wallet, or place bets on Liga 1 or live-dealer games, we collect specific information. We store that information securely, use it only for account management and legal compliance, and never share it with third parties except as required by law.

Our privacy commitments centre on transparency and security. We encrypt all personal data in transit and at rest. We retain your information only as long as necessary—typically until your account closes plus 90 days, unless local law requires longer storage. You have the right to request a copy of your data, ask us to correct errors, or request deletion subject to legal holds. Contact our support team to exercise these rights; we respond within 30 days.

If you access radja bandot from Jakarta, Surabaya, Bandung, Medan, or elsewhere in Indonesia, Indonesian data protection law applies where it is more stringent than this policy. We comply with the legal framework of each jurisdiction we serve. Read the sections below to understand exactly what we collect, how we use it, and what controls you have over your information.

What data we collect at radja bandot

We collect data in several categories. First, account information: your email address, username, password (hashed, never stored in plaintext), date of birth, and phone number. Second, identity information: your government-issued ID number, full name, and citizenship. Third, address information: your street address, city, postal code, and country. Fourth, financial information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction history (amounts, dates, status).

We also collect behavioural data: which games you play, betting amounts and frequency, session duration, and device information (browser type, operating system, IP address). This helps us understand how our platform is used and to detect fraud or suspicious activity. Finally, we collect communication data if you contact our support team—transcripts of live chat, email content, and any attachments you send.

KYC verification documents at radja bandot

Before you can withdraw from radja bandot, we require Know Your Customer (KYC) verification. You upload three documents: a government-issued ID (passport, driver's license, or national ID card), a selfie holding that ID, and a recent utility bill or bank statement proving residency. We store high-resolution scans of these documents encrypted on secure servers. Our verification team reviews them within subject to verification; once approved, your account is fully activated.

We retain these documents for 7 years after account closure to comply with anti-money-laundering (AML) regulations. You cannot withdraw these documents yourself; if you need a copy, contact our support team and we'll provide it within 30 days. If you're uncomfortable storing original documents with us, remember that radja bandot is available only where local law permits, and KYC is a legal requirement in most jurisdictions we serve.

How we use your data on radja bandot

We use your data for five main purposes. First, account management: processing logins, storing preferences, tracking balances, and handling deposits/withdrawals. Second, legal compliance: verifying identity via KYC, detecting fraud, and reporting to authorities as required by law. Third, customer support: answering your questions via live chat, email, or support ticket. Fourth, platform improvement: analyzing game performance, user engagement, and bug reports to enhance radja bandot. Fifth, security: detecting suspicious logins, preventing unauthorized access, and investigating account disputes.

We do not use your data for marketing without your consent. We do not sell your personal information to third parties. We do not use your data to build advertising profiles. If we ever need to share your data with a third-party processor (e.g., a payment gateway, fraud-detection service, or cloud-hosting provider), that processor signs a data-protection agreement promising the same security standards we uphold.

KYC (Know Your Customer)

Legal verification of your identity and residency. Required before withdrawal on radja bandot to prevent fraud and money laundering.

Data encryption

Scrambling data using TLS 1.2+ in transit and AES-256 at rest. Even if our servers are breached, encrypted data cannot be read without a decryption key.

Data retention

How long we keep information. We delete inactive account data 90 days after closure; legal records are kept 7 years.

Third-party processors and data sharing

We use third-party services to operate radja bandot. Our payment processors (e.g., mobile banking, local payment, online payment integrations) receive only your transaction details—amounts, dates, and outcome. Our cloud-hosting provider stores our servers but cannot read encrypted personal data. Our fraud-detection service receives anonymized behavioural data to help identify suspicious patterns. Our email service delivers support messages but does not access financial information. Each of these processors is bound by strict data-protection agreements.

We may disclose your data if legally required: for example, if a court orders disclosure, or if a law-enforcement authority issues a subpoena. We will notify you of such disclosure unless the law forbids notification. We do not voluntarily share your data with governments or third parties outside these specific cases.

Your rights on radja bandot

You have the right to access your personal data at any time. Go to Account Settings > Personal Data and request a copy; we'll provide it within 30 days. You have the right to correct errors: if your address or payment method is outdated, update it in Settings immediately. You have the right to request deletion of non-essential data (e.g., historical behavioural logs) after your account closes, subject to legal retention requirements. You have the right to opt out of optional data collection (e.g., cookies for analytics) via account settings.

You also have the right to lodge a complaint with your jurisdiction's data-protection authority if you believe we've violated your privacy rights. In Indonesia, that authority is the Personal Data Protection Authority. Contact radja bandot support first; we're committed to resolving concerns directly before escalation becomes necessary.

Cookies, analytics, and data location at radja bandot

We use cookies to remember your login session, store your language preference, and track your device so we can re-authenticate you without requiring a password on every page reload. Essential cookies are mandatory for radja bandot to function. Optional cookies track analytics: which pages you visit, how long you stay, and which features you use. You can disable optional cookies via your browser settings or via Account Settings > Cookie Preferences on radja bandot, though this may limit functionality.

Our servers are hosted on cloud infrastructure that may sit outside Indonesia. Your data may be stored in data centres in Singapore, Malaysia, or other regions. We ensure these locations maintain encryption and access controls equivalent to Indonesian standards. Our cloud provider certifies compliance with international data-protection standards (ISO 27001, SOC 2).

Changes to this privacy policy

We may update this policy as our service evolves or as laws change. We notify you of material changes via email at least 30 days before they take effect. Continued use of radja bandot after the effective date means you accept the updated policy. Non-material clarifications may take effect immediately. You can always view the current version of this policy on our Privacy Policy page.

Contact us about privacy at radja bandot

If you have questions about how we handle your data, want to exercise your privacy rights, or suspect a data breach, contact our support team. We're available 24/7 via live chat (9 AM–9 PM Jakarta time), email, or support ticket. Provide as much detail as possible—your account email, the issue you're concerned about, and any relevant transaction IDs. We respond to privacy inquiries within 5 business days and to data-access requests within 30 days as required by law.

We take data security seriously. If we ever detect a breach affecting your account, we'll notify you immediately via your registered email address and provide guidance on next steps. Your privacy and security are foundational to radja bandot's trust with our users.